How Do I Enable Third Party Cookies in Supported Browsers?

Overview

WebTicketManager utilizes third-party cookies to Authenticate third-party Identity providers and requires that your browser accept third-party cookies. If you receive the following errors, you will need to turn on third party cookies in your browser. “Sign-in succeeded but your browser isn’t accepting cookies. Third-party cookies may be disabled.” “Enable third-party cookies for [your site] in your browser, then refresh the page to continue.”

1. Enable Third-Party Cookies in Chrome

• 1.1. On your computer, open Google Chrome.

• 1.2. From the top right, select the three vertical dots and then Settings (Fig.1)

  Figure 1

• 1.3. This will open a web page, Settings. On the left hand navigation bar, select the Advanced Settings drop down menu Figure 2.

  Figure 2

• 1.4. In the Advanced drop down menu, select Privacy and Security and then Site Settings (Fig. 3).

  Figure 3

• 1.5. On the Site Settings page, select Cookies and Site Data (Fig. 4).

  Figure 4

• 1.6. On the Cookies and Site Data page, make sure that the Block third-party cookies setting is toggled off (Fig. 5).

  Figure

2. Enable Third Party Cookies in Firefox

• 2.1. Select the three vertical lines in the top right corner, and select Options (Fig. 6).

  Figure 6

• 2.2. In the right hand menu, select Privacy & Security (Fig. 7).

  Figure 7

• 2.3. On the Browser Privacy page, select the Custom drop down menu. Make sure that the checkbox next to Cookies is unchecked (Fig. 8).

  Figure 8

3. Enable Third Party Cookies in Internet Explorer

• 3.1. Click the gear icon in the top right-hand corner of Internet Explorer (Fig. 9).

  Figure 9

• 3.2. Click Internet Options (Fig. 10).

  Figure 10

• 3.3. Select the Privacy tab and then Advanced Settings (Fig. 11).

  Figure 11

• 3.4. Under Third Party Cookies , select Accept and then OK (Fig. 12).

  Figure 12

4. Enable Third Party Cookies in Edge

• 4.1. In the top right corner, select the ellipses ... and then select Settings (Fig. 13).

  Figure 13

• 4.2. A pop out menu will appear from the right, select Privacy & Security (Fig. 14).

  Figure 14

• 4.3. In the Cookies dropdown, make sure that Don't block cookies is selected (Fig. 15).

  Figure 15

5. Enable Third Party Cookies in Safari

• Please note: as of Safari 13.1, third party cookies are blocked by default. For more information, visit Webkit's article:
  Full Third-Party Cookie Blocking and More.

  5.1. Open Safari and go to the left-hand corner and click on Safari -> Preferences from the drop down menu (Fig. 16).

  Figure 16

• 5.2. Navigate to the Privacy Tab and make sure "Prevent cross-site tracking" is unchecked. (Fig. 17).

  Figure 17

6. Enable Third Party Cookies for Safari on iOS

• Please note: as of Safari 13.1, third party cookies are blocked by default and will break an embedded video. For more information, visit Webkit's article:
  Full Third-Party Cookie Blocking and More.

  iOS 10.3.2
  6.1. Go to your phone's Settings and choose Safari. (Fig. 18).

  Figure 18

• 6.2. Set Block Cookies to Always Allow (Fig. 19).

  Figure 19

• iOS 11
  6.3. Go to your phone's Settings and choose Safari. Uncheck Prevent Cross-Site Tracking (Fig. 20).

  Figure 20